Where can I receive help for my computer?
Referring to our website or contacting our helpline (302-477-2221/ext.2221 for Delaware, 717-541-1927/ext.1927 for Harrisburg) may help solve your problem. If your problem is a hardware issue, please bring your computer by our office.Who must I contact to borrow the Mobile Lab?
The mobile lab unit is operated by Media Services. Any inquiries should be directed toward Media Services (ext. 2104 for Delaware, ext. 3944 for Harrisburg).How do I connect to the Internet on campus?
Information about connecting to the internet can be seen here
.Where are the computer labs on campus?
Information about where the computer labs are can be seen here
.What is my password?
If you have previously registered for Self-Service Password Management, your password may be reset here. Otherwise, you must contact the helpdesk to verify your identity in order to reset your password.Is the Vista operating system or a Macintosh computer supported?
Vista and Macintosh operating systems are not installed on campus computers. Personal computer support will be considered by case.Can I have a computer that is being thrown away?
Computers being recycled can not be given away. Faculty and staff will receive an email generally every year for desktops and once every four years for laptops regarding a drawing.
If your question is still not answered, you may view our contact information here